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Rations of Supply Chain Management Performance and Sustainable Collaboration using Balanced Scorecard under the e-Business Context


Se Hun Lim


Vol. 7  No. 2  pp. 43-48


It is important to control Supply Chain Management (SCM) performance and sustainable collaboration for the successful SCM under the e-business environment. This research analyzes the relationship between SCM performance and sustainable collaboration under Balanced Scorecard (BSC) framework. The research findings are: First, there was sequential relationship among learning, process, customer, and financial performances. Second, sustainable collaboration was related to financial performance while no relationship with learning, process, and customer performances has been found. Some implications of these results are discussed.


Balanced Scorecard, e-Business, Supply Chain Management, Performance, Sustainable Collaboration, Structure Equation Model.