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A Case Study on Evaluating Project Achievement of ITSP Implementation


Yusmadi Yah Jusoh, Abdul Razak Hamdan, Aziz Deraman


Vol. 8  No. 7  pp. 54-63


Nowadays, Information Technology Strategic Planning (ITSP) was developed by most of the organization. The plan basically emphasized on information technology (IT) goal and strategy for the next few years. The aim was to justify IT contributions towards efficiency, effectiveness and competitiveness. The plan also comprise of associated IT projects to achieve the planning strategies. Previous study has concluded that most of the strategies formulated were fail to achieve. The strategy accomplishment was reflected by the projects achievement. Therefore, measuring ITSP implementation is important to justify the achievement of the planned projects. The focus of this paper is describing the proposed Performance measurement Framework on evaluating projects performance of the ITSP implementation. This paper also report on the framework testing on the real case study to identify its applicability and measurability.


ITSP Implementation, Performance Measurement, Project Achievement.